Reference

Open 3nf Terms & Conditions

This page sets the terms that apply when you open an account, use the lobby, or contact us about your record at 3nf.

Account useLocal lawPayment referencesAccount changes

Browse lobby Read FAQ

Explore Jurisdiction and Use Rules

3nf Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to your account and to any use of our site where local law permits it. If a rule in this page conflicts with a local rule, the local rule applies in that location. You are responsible for the accuracy of the details you

1
submit, for keeping your login private, and for checking whether a feature, content item, or payment rail is available to you before you act on it. We may pause access, ask for more checks, or refuse a request when the account details do not match our
2
records, when a payment reference cannot be matched, or when a local requirement calls for it. The chips below show common India payment rails; actual availability can vary by bank, wallet, or region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Switch to Policy Support Channels

If you want a clause checked, a record corrected, or a formal reply on these terms, send the request through the channel that matches the issue.

Email Write from your registered address, include the clause number or page date, and tell us what you want changed. That lets us confirm the account and answer with a written record.

Live Chat Use chat when you need a quick read on access, wording, or a time-sensitive issue. If the case needs a formal trace, we will move it to email and keep the thread attached.

Contact Form The form works well for correction requests, closed-account questions, and disputes that need attachments. Tell us the account name, the date range, and the text you want us to check.

DATA AND ACCESS

Browse Data, Cookies and Access

We keep the data needed to run your account, confirm consent, handle disputes, and meet record-keeping duties where the law requires it.

Data use

We keep only the details needed to run the account, handle checks, and meet lawful record-keeping duties. When a record is no longer needed for those purposes, we remove it or anonymise it.

Cookies

Cookies store session state, language choice, and page settings so you do not need to reset them each time you return. You can block them in your browser, though some parts may then load with less context.

Account security

Use a private password, keep your contact details current, and never share one-time codes. If you suspect access you did not make, contact us immediately so we can pause activity and check the record.

Payment records

When you deposit or request a withdrawal, we may keep the payment reference, time stamp, and verification result for audit and dispute handling. That lets us match bank-side or wallet-side records if a query reaches support.

Retention

We retain policy and account records only as long as needed for service, legal, or dispute purposes. After that window, we delete or anonymise them in line with the applicable rule set.

Change requests

If you want a correction, copy, or deletion request where the law allows it, send it from your registered email and name the record you want changed. We will reply with status and any extra step needed.

Check Common Terms Questions

These questions cover who these terms apply to, how we handle updates, what records we keep, and how you can reach us. If any local rule conflicts with this page, the local rule applies in that place. We keep the wording plain so you can check what happens before you open or keep using your account, or ask for a change.

Yes, when local law permits access. If a part of the page does not fit the law where you are, that local rule comes first, and the related feature is not offered there.

We can change the page when we need to reflect a legal, technical, or account change. The updated text takes effect when it is posted here, so check the page date before you act.

We keep account details, session data, and payment references only to run the service, handle checks, and settle disputes. Once those purposes end, we remove or anonymise the record where the law allows.

Cookies help the page remember your login state, language choice, and simple settings. You can block or clear them in your browser, but some parts may then ask you to set things again.

Send the request from your registered email, tell us what needs to change, and add any document we ask for. We use that link to confirm the account before we make a correction.

Contact us if a feature looks unavailable, if your account needs a check, or if you want a written read on a clause. We will answer based on the law that applies to your location.

Use the support route that matches the issue, include the page date or record number, and explain what happened. We keep the thread with the policy version in force when you sent it.

Open 3nf Terms & Conditions

Switch to Policy Support Channels

Browse Data, Cookies and Access

Data use

Cookies

Account security

Payment records

Retention

Change requests

Check Common Terms Questions

01 Do these terms apply in my area?

02 Can you update these terms later?

03 What records do you keep?

04 How do cookies affect my session?

05 How do I correct my details?

06 Who should I contact about access?

07 How do I raise a dispute?

Related Pages